placing an order 

You can shop confidently on our secure website.

After ordering online, we will send you an email confirmation.

Our shopping cart is currently provided by Paypal. You do not have to be registered with Paypal to shop with us - you can use your regular credit/debit card using the Paypal facility.  Paypal is one of the most secure ways to shop online.  You can read more about the security measures at http://www.paypal.co.uk/  

parcel delivery

We will dispatch your order within 3 working days, following receipt of payment.

You should receive your parcel within 5 working days .

The delivery charge is £3.50 for UK, and £6 for any other EU country (incl Eire) and £15 for rest of the world.

You may have to pay some import duty if your delivery address is outside the EU.  

For further information, please contact us as customerservices@hamillbaby.com  

returns & refunds

We are happy to offer you a full refund or free exchange if you are not happy with any item.

Please return any unwanted item within 14 days, ensuring it is in the same un-used condition as when you received it to receive a refund/exchange. 

We recommend that you use registered mail to send items back to us as we cannot accept liability for loss or damage in transit.

privacy

We treat customers' personal information with respect and in accordance with UK data protection laws.

We wil never knowingly pass your information to another company.

pricing

Hamill Baby reserves the rights to change their prices at any time.

legal

All items have been described as accurately as possible, however slight variations may occur with colour reproduction or text descriptions.  Liability for any claim shall not exceed the price of the goods supplied.  This does not affect your statutory rights.

Hamill Baby will not be held responsible for the content of any 3rd party links.

contact

Hamill Baby, 5 Erw Las, Clocaenog, Ruthin, Denbighshire. LL15 2AX

Tel:  01824 750595

e-mail:  customerservices@hamillbaby.com